Refund Policy

At Travel Million, we are committed to providing you with exceptional travel experiences and strive to ensure your satisfaction. However, we understand that circumstances can change. Our refund policy is designed to be clear and fair, offering flexibility and support when you need it.

TRAVEL MILLION is only a facilitator and any refund for any service(s) which are not delivered by the service provider /Independent Contractors or for any reason for which the User is entitled for a refund is subject to TRAVEL MILLION receiving the amount from the said service provider. User acknowledges that TRAVEL MILLION shall not be held liable for any delay in refund or non-refund of the amount from the respective service provider or Independent Contractors of TRAVEL MILLION. In such events the User shall directly approach the service provider for any claims.

In case the User makes any changes in their accommodation while on the Outbound Tour, TRAVEL MILLION shall not refund or pay compensation in any manner whatsoever. The User would also be liable to pay any additional sum that is required to be paid consequent to the aforesaid changes made in the accommodation.

1. Cancellation by the Traveler

• Within 24 hours of booking: If you cancel within 24 hours of making your reservation, you are entitled to a full refund. This grace period allows you to review your plans and make any necessary adjustments without incurring charges.
• Up to 7 days before departure: Cancellations made up to 7 days prior to your scheduled departure are eligible for a partial refund, minus a processing fee. The exact amount refunded will depend on the specifics of your package and any non-refundable components.
• Less than 7 days before departure: For cancellations made less than 7 days before the departure date, refunds are generally not provided. In such cases, we encourage you to contact our customer service team to explore options for rescheduling or applying the amount towards a future trip.

2. Cancellation by Travel Million

In the rare event that Travel Million™ needs to cancel or modify your travel arrangements due to unforeseen circumstances, we will offer you the choice of a full refund or an alternative travel arrangement of equal value. We will make every effort to notify you as soon as possible and minimize any inconvenience.

3. Refund Process

To request a refund, please contact our customer service team with your booking reference number and the reason for your cancellation. Refunds will be processed to the original payment method used for the booking. Please allow 7-14 business days for the refund to be reflected in your account, depending on your bank’s processing times.

4. Non-Refundable Items

Certain items within your travel package may be non-refundable, such as special event tickets, visa fees, advance/token amount, and certain pre-paid services. These non-refundable components will be clearly outlined at the time of booking.

5. Changes and Rescheduling

If you need to change your travel dates or itinerary, please contact us as soon as possible. We will do our best to accommodate changes, but additional fees or fare differences may apply depending on the new arrangements.

6. Contact Us

For any questions regarding our refund policy or to initiate a refund request, please reach out to our customer service team:

Email: query@travelmillion.com
Phone: +91 90152 66733

At Travel Million, your satisfaction is our priority. We appreciate your understanding and look forward to continuing to provide you with remarkable travel experiences.